Hi everyone, first time posting here. I wanted to warn others about my bad experience ordering seeds from a US-based company while living in Canada.
I like to try new seed varieties for my garden every year, and I found a company based in Salt Lake City called True Leaf Market. They had some Asian vegetable seeds I hadn’t seen anywhere else, so I decided to treat myself. The shipping fee was over $50 USD (around $71 CAD), which was already steep. But the real shock came when I got hit with an additional $75 COD fee upon delivery!
I’ve ordered seeds from other US companies like Baker Creek and MIGardener and never had this problem. I’ve never been charged a duty fee on seeds before. I’m sharing this to warn other Canadian gardeners to be cautious when ordering from this company. It was an expensive lesson, and I wouldn’t do it again.
According to their website: ‘Taxes, fees, and duties are not collected by us. If you select USPS, you acknowledge you’re responsible for these upon delivery.’ Some of those fees might not even be from the company itself.
@Asa
But there shouldn’t be a duty on seeds. I’ve ordered from other places and never had to deal with this. I assumed paying for shipping covered everything, but I was wrong. This is the only company that charged me this much for shipping, plus COD fees.
@Jade
As a market gardener in Canada, I can tell you there is a duty on smaller seed orders. Larger orders meant for farming sometimes avoid it, but for most of us, the fees are unavoidable.
You’re blaming a company for fees they didn’t charge. This is on you for not understanding customs. Be more responsible before badmouthing a small business.